2 Year Warranty: Your Satisfaction is Our Priority

At Gadchet Store®️ we are committed to offering you products of the highest quality. We know that buying shoes online can raise some questions, but we want you to feel completely confident with your purchase. That's why all of our shoes are backed by a 2-year warranty.

Our warranty is designed to give you peace of mind that if something doesn't live up to your expectations, we're here to make it right. With a simple registration process and dedicated customer support, we ensure that any issues are handled quickly and efficiently.

Explore our detailed terms below and discover how we protect your investment every step of the way. Your satisfaction is not only our goal, it is our guarantee.





The warranty period is 2 years from the moment of purchase. In order to exercise the warranty of your product, you must have the purchase receipt or the order number of your product.



The warranty covers any failure that may arise during the use of the product due to manufacturing defects.



In this case, we will repair the unit or send you a new unit.



The warranty does not cover defects caused by incorrect use of the product and/or manipulation other than that necessary to establish its nature, characteristics or operation. In these cases, the consumer must be responsible for its repair. Therefore they will only be eligible for the guarantee



Product Registration: The customer must register their purchase on our website within the first 30 days after purchase. This record must include the purchase date, order number, and a photo of the original receipt.



Invoice Retention: The customer must retain and present the original invoice in case a warranty claim needs to be made. Without the original invoice, the claim cannot be processed.



Factory Defects: The warranty will exclusively cover manufacturing defects. Damage caused by normal use, wear and tear, accidents, misuse, exposure to extreme conditions, intensive sporting activities, or any use outside of the shoe's original purpose will not be covered.



Physical Inspection: In case of a claim, the shoes must be sent to our headquarters for a physical inspection. Shipping costs will be borne by the customer, and only if the claim is approved, we will reimburse these costs.



No Modifications: The warranty will not cover shoes that have been modified or repaired by the customer or third parties without authorization. Any modification or repair must be carried out by our authorized technical service for the warranty to remain valid.



Proper Use: Shoes must have been used properly and for the purpose for which they were designed. Damage caused by improper use will not be covered by the warranty.



To exercise your guarantee, please write us an email to info@gadchetstore.com or through our contact form.